a) Right of withdrawal
In accordance with the applicable regulations, in the event that the User is contracting as a consumer, he may withdraw
from the contract (except in the cases established by law) and freely return or exchange the Products
delivered at any time within a period of thirty (30) business days from the date of delivery of the same
(the "Withdrawal Period"). The shipping cost is paid by the buyer, with the shipping method of his choice.
The package must arrive complete and in good condition. The package must include the order number in a visible place.
The delivery address of our warehouse is:
Calle Taormina 19 nave 2. Plaza
Zaragoza, Spain

+34 645 07 14 08

Once the relevant inspection of the returned Product has been carried out and in the event that the User does not decide
to make a change, Seven Peaks will reimburse the User for the amount of the Product.
In case of opting for the exchange of the product for another of the same amount from our Catalog, this operation will not have
charge for the user.

After the Withdrawal Period has elapsed, changes or returns of Products will not be accepted.
Exchanges will only be accepted for those Products that could have been defective in accordance with the
established in section b) below.
b) Return or replacement of defective Products
In the event that the User considers that the Product does not meet the specifications established for said
Product, they must contact SEVEN PEAKS via email at the
contact address sevenpeaksonline providing the data of the Product, as well as reporting the defect
that it has and if you choose to return or replace it with an identical Product.
To proceed with the replacement of the product, the user must contact Seven Peaks through an
email to the contact address providing the Product data,
as well as reporting the defect and your web order number.